Account Management Portal

The Account Management portal required extensive cross-collaboration between design, engineering, and customers to create a destination for users to gain quick insights into how their account subscriptions were being used across teams, budgets, and products. This 0-1 product provided a one-stop shop for access to data and cost consumption, permissions management, and account settings.

• Alignment between stakeholders, product managers, and roadmap
• Competitive analysis
• Structured user interviews, focus groups, user testing
• Developed user journeys and personas
• Wireframing and rapid prototyping
• Responsive hi-fi design mockups
• Stakeholder review and feedback sessions
• A/B testing of potential solutions
• Oversight of development and delivery